How can I contact you?
Please email us info@nailciti.com . If it is regarding your order, please include your name and order number.
What if I’m having problems using the product?
Our team always try to provide our best support and products instructions whenever we can. If you’re having issues with any products, email us at info@nailciti.com
Can I cancel/ add/ edit my order once it has been placed?
Please contact us by email info@nailciti.com to add items.
Cancellation cannot be accepted after customer placed order.What if I entered a wrong shipping address?
Please contact us by email info@nailciti.com with your order number. We will t not be able to update the shipping address once the order has been processed.
My package says delivered but i did not receive it
Please contact us if you did not receive your order in 1-3 days after received notification out for delivery from our system
We recommend that you check in with the Royal Mail or DPD app
Disclaimer:
By purchasing any of our products the buyer assumes all responsibility for its use. Please understand all of our products are for professional use only, our products could be a choking hazard, and are not suitable for small children . We are not responsible for any harm or damage due to accidental injuries.
We reserve the right to refuse service.